Maid Netflix
Credit: Netflix

WORDS Melissa Mason

Maid has taken Netflix by storm over the past couple of weeks. Immediately shooting into the top ten, the limited series focuses in on Alex (played by Margaret Qualley), a young mother to a three-year-old daughter who leaves her abusive partner Sean (played by Jurassic World star Nick Robinson). The show has received acclaim for its nuanced depiction of abuse survivors, as well as the performances from its stars, particularly mother-daughter duo Andie MacDowell and Qualley.

It’s a brilliant series, but it’s also a difficult watch. Alex just cannot catch a break, running into roadblock after roadblock as she tries to keep her head above water for the sake of her daughter, Maddy. These roadblocks come in all forms; red tape in the government assistance system, friends and family that let her down, and simple bad luck.

Maid was also, at times, a frustrating watch. I found myself getting irritated at Alex and her questionable decisions. The multitude of times she could have whipped her phone out to document abuse or mistreatment, like when her ex-partner’s mother refuses her court-mandated contact with her daughter. The times she leaves Maddy with people she can’t trust, like her flighty and mentally ill mother. Refusing to document Sean’s treatment of her as abuse and therefore missing out on government assistance.

But this isn’t a glossy courtroom drama where we’re following a strong, confident hero as they fight for justice. This is a gritty look at the complexities of escaping abuse and the long, difficult road survivors face to truly break free.

Maid Netflix
Credit: Netflix

Alex is a broken woman, beaten down emotionally by a partner Sean who uses violence and intimidation to control her. When she first escapes, she has no access to her finances, and doesn’t even recognise Sean’s behaviour as domestic violence –  because he has never hit her, she refuses to document her reason for leaving as domestic abuse.

She has to keep a job to maintain government assistance, but she needs Maddy minded to work. She has no personal support network – she’s estranged from her father, and her mother is in her own abusive relationship. Her friends are Sean’s friends – a common issue for domestic violence survivors.

Over the ten episodes, Alex battles to keep a job and look after Maddy, and at one point has no other option but to return to Sean – which results in her returning to their cycle of abuse.

It’s instinctual, I think, to feel frustrated with Alex if you are a woman like me who has never experienced domestic abuse. We look at Alex’s choices and behaviour through our own lens – women who have not, very fortunately, not been downtrodden. We haven’t had our self-esteem torn to shreds by a man for years. We don’t live in fear every day. In turn, this notion was, for me, was the most powerful element of Maid – it opened my eyes to the reality of abuse survival. It’s not just monumentally difficult to leave an abusive relationship – that relationship also often leaves women completely ill-equipped to handle the processes and complexities of rebuilding their lives.

In Australia, according to data from the 2016 ABS Personal Safety Survey, one in six women have experienced physical or sexual violence by a current or previous partner since the age of 15. One in four have experienced emotional abuse.

During the first three months of Australia’s COVID-19 pandemic, almost three in five of women who experienced physical or sexual violence and coercive control from a current or former cohabiting partner didn’t seek help due to safety concerns. Those are terrifying statistics, and they make stories like Maid all the more important – this is an epidemic, and the importance of strong, easily-accessible support systems for women escaping abuse has never been more apparent. Shelters are crucial – a women’s shelter saves Alex twice over, helping her get back on her feet with accommodation, clothing, technology and help with childcare. In Australia, government support needs to be easier to access. But we can also play our part – according to the same survey, 67% of female victims sought support or advice from friends and family members when it came to current partner violence.

Maid Netflix
Credit: Netflix

The takeaway for me? Stay vigilant. Look for signs of domestic violence, both in your own relationships and in others. Relationships NSW has a fantastic list of questions you can ask yourself, or consider when it comes to friends and family, such as partners who try to stop their significant other from seeing loved ones, those that constantly check up on what their partner is doing, and those that dictate how household finances are spent. If you notice a change in a friend or family member, speak up and help practically – assist with making the person a safety plan, help them recognise that their experience is abuse, and support them on their difficult journey out of the abusive relationship.

If you think your relationship may be abusive, don’t second-guess yourself – get out of the situation and call the police – or 000 if you’re in immediate danger. If you ever find yourself in a position where you don’t feel you can speak freely to emergency services, or may be harmed if you do so, there is a little known trick that all should women should know about. When you call 000 and the operator asks you what your emergency is “Police? Fire? Ambulance?”, don’t respond. Your call will be transferred to an interative voice response (IVR). The IVR will ask you to press ’55’ if you require emergency help.

As per the Australian Communications and Media Authority: “If you press ’55’ you will be connected to the police. If you are still unable to speak, the police will attempt to call you back and might also send a patrol car to your address. Police will use the address for the service (which would usually be either your home or billing address). This means it is important to make sure that your telco has the most up-to-date address details for your phone services. If you are calling from a mobile service and are not at your service address, police will try to locate you and respond to your request. But this may not always be possible without an address or accurate location information. If you can speak and provide your location, you should do so. This will ensure police can respond quickly.”

We have a long way to go when it comes to both recognising domestic abuse in all its forms, and with helping women escape domestic violence. Hopefully human insight into the experience via shows like Maid can lead to real change.

MAID is streaming now on Netflix.

Melissa mason is a freelance writer. You can find her on Instagram and Twitter.
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