{"id":101520,"date":"2025-04-10T23:31:14","date_gmt":"2025-04-10T23:31:14","guid":{"rendered":"https:\/\/graziamagazine.com\/us\/?post_type=articles&p=101520"},"modified":"2025-05-01T19:00:41","modified_gmt":"2025-05-01T19:00:41","slug":"game-changers-carolyne-doyon","status":"publish","type":"articles","link":"https:\/\/graziamagazine.com\/us\/articles\/game-changers-carolyne-doyon\/","title":{"rendered":"Game Changers: Carolyne Doyon"},"content":{"rendered":"
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Game Changers: Carolyne Doyon<\/figcaption><\/figure>\n

Carolyne Doyon never planned to rewrite the future of travel\u2014she just followed her passion for adventure and excellence. From her early days navigating the airline industry (despite growing up speaking French!) to leading one of the biggest names in hospitality, Doyon\u2019s journey has been defined by resilience, adaptability, and an unshakable drive to push boundaries. Now, as president and CEO of Club Med North America and the Caribbean<\/a>, she\u2019s shaping the future of luxury all-inclusive travel. In 2024, the Americas region (North & South) achieved a remarkable $494 million in Business Volume, marking an 8% growth compared to 2023.<\/p>\n

Her ascent through Club Med<\/a> has been nothing short of remarkable. When she joined in 2008 as sales director for Eastern Canada, she wasted no time in making an impact. Within a year, she was promoted to vice president, eventually leading to her appointment as CEO in 2019.<\/p>\n

Then came the pandemic\u2014a moment that could have crippled the company. Instead, Doyon turned crisis into opportunity. Under her leadership, Club Med became the first resort company in the Western Hemisphere to reopen in mid-2020, proving that resilience and smart strategy could keep the travel dream alive. Not only did she navigate the company through one of its toughest challenges, but she also oversaw the groundbreaking launch of Club Med Que\u0301bec Charlevoix in December 2021, marking the brand\u2019s first-ever four-season mountain resort in Canada.<\/p>\n

\u201cSome of the biggest breakthroughs happen when you\u2019re thrown into the unknown,\u201d she reflects. \u201cYou can either wait for the storm to pass or “gure out how to sail through it. We chose to move forward.\u201d<\/p>\n

Under Doyon\u2019s leadership, Club Med isn\u2019t just bouncing back\u2014it\u2019s soaring to new heights. Across the Caribbean and in Mexico, there are resorts in the French West Indies, Turks and Caicos, the Bahamas, Cancun, and the Dominican Republic, including the ultra-luxe property Mich\u00e8s Playa Esmeralda, part of the brand\u2019s Exclusive Collection. The company\u2019s North American business unit has shattered records, doubling its operating profit, and attracting a new wave of high-end travelers. \u201cWe\u2019re no longer just an all-inclusive brand,\u201d Doyon explains. \u201cWe\u2019re redefining premium travel by creating unforgettable, immersive experiences in the world\u2019s most stunning destinations.\u201d<\/p>\n

But beyond the numbers, Doyon is focused on something even bigger: changing how people experience travel. \u201cToday\u2019s traveler wants more than just relaxation,\u201d she says. \u201cThey want adventure, culture, and moments that truly stay with them.\u201d<\/p>\n

Her passion for the industry goes beyond boardrooms and business strategies. For Doyon, travel has always been deeply personal. Growing up in Montreal, she was fascinated by different cultures, dreaming of faraway destinations while watching “The Price is Right” with her mom. \u201cI told her one day I\u2019d make sure she traveled the world,\u201d she recalls. \u201cNow, I get to create those dream experiences for thousands of people.\u201d<\/p>\n

Despite tremendous success, Doyon is far from finished. As she looks to the future, she\u2019s focused on sustainability, digital transformation, and expanding Club Med\u2019s reach to new destinations. \u201cLuxury travel is evolving, and we\u2019re making sure Club Med is at the forefront of that change,\u201d she says.<\/p>\n

At the same time, she\u2019s embracing the personal side of the journey\u2014balancing the demands of leadership with being a mom to her teenage son, Sam. \u201cAt the end of the day, life is about experiences\u2014whether it\u2019s leading a company, exploring a new destination, or just being present with family,\u201d she says. One thing\u2019s for sure: Whether she\u2019s navigating the travel industry\u2019s next big shift or leading the charge on innovation, Carolyne Doyon is making every move count. \u201cThe best journeys,\u201d she says, \u201care the ones you never stop exploring.\u201d<\/p>\n

Read GRAZIA USA\u2019<\/em>s Spring Issue<\/a> featuring cover star Paris Hilton<\/a>:<\/strong><\/h4>\n